Clear terms. Considered choices.

1. Our business and these terms.

OWNIT is operated by OWN IT VENTURES, SSM 202603240903 (003888098-T). Our business address is PLOT 305A, PERSIARAN CASSIA SELATAN 1, 14110 SIMPANG AMPAT, PULAU PINANG. Contact helpownit@gmail.com.

These terms, the product details displayed at purchase and our Delivery, returns & warranty policy apply to OWNIT orders. Checkout is currently closed while payment setup is completed. Browsing, saving a bag or using the EZPay planner does not place an order or create a financing agreement.

2. Accounts and responsible use.

Use an email address you control and keep sign-in codes private. Provide accurate delivery and contact information. Do not access another customer’s records, misuse vouchers, interfere with the service or submit unlawful content. Contact us if you suspect unauthorised account access.

Purchases must be made by someone legally able to enter the transaction or with the appropriate parent or guardian involvement. Account sign-in does not establish eligibility for finance.

3. Products, variants and availability.

Our collection excludes pre-owned products. Check the exact SKU, capacity, colour, regional set, specifications, included accessories and warranty before purchasing. Images illustrate the product and may show accessories that are not included.

Only published products with confirmed stock can be purchased. Browse-only listings and promotional banners do not reserve stock or accept pre-orders. An active checkout may temporarily reserve stock; an item in a saved bag does not.

4. Prices, vouchers and payment.

Prices and order totals are in Malaysian ringgit. Delivery within Malaysia is free. The amount displayed at checkout includes the applicable charges; no additional delivery fee is collected for a normal Malaysian order. Voucher eligibility and the final discount are checked on the server before payment.

The confirmed order retains the prices and item details recorded at checkout. If a material listing error prevents fulfilment, we will contact you and offer cancellation with a full refund or a corrected arrangement for your agreement. We do not charge a higher amount without your consent.

5. Your order and confirmation.

Review items, quantities, your address and the total before submitting payment. You can correct the form before paying. After submission, email helpownit@gmail.com with your order number for corrections; changes depend on fulfilment status.

The customer portal records the order and its payment status. Verified payment is shown separately from dispatch progress. We may hold an order for a payment, fraud or stock discrepancy and will explain the available resolution. A browser return screen or bank debit alone is not proof that dispatch is complete.

6. Delivery, cancellation, returns and warranty.

Our Delivery, returns & warranty page forms part of these terms. It explains estimated delivery times, free delivery throughout Malaysia, cancellation before shipment, the seven-day unopened change-of-mind return window, refunds and support for faulty or incorrect goods.

Commercial warranty coverage follows the exact product’s published terms. No policy removes mandatory consumer rights. Do not return goods until we have provided the correct instructions.

7. EZPay.

EZPay applications are not yet open. Planned options include up to 18 months without a credit card, with Malaysian applicants across employment types eligible to apply, subject to assessment. No approval, limit, interest rate or tenure is guaranteed.

The planner excludes financing charges and is not a binding offer. Any future finance agreement is separate and must disclose the provider, charges, schedule, total payable and relevant cancellation conditions before acceptance.

8. Privacy and intellectual property.

Our Privacy policy explains account, order and technical data processing. Product names, logos and third-party images belong to their respective owners. Display of a logo does not by itself mean endorsement or an authorised reseller relationship.

Use site content for legitimate shopping and account purposes. Do not copy or exploit content in a way that infringes the rights of OWNIT or third parties.

9. Questions, complaints and changes.

Email helpownit@gmail.com with your order number and the outcome you are seeking. We aim to acknowledge support enquiries within 2 working days; a complex investigation can take longer and we will explain the next steps. Malaysian law applies, without limiting mandatory rights or available complaint channels.

The version accepted for an order applies to that order. Later website changes do not retrospectively remove agreed rights. We may maintain or update the service, but do not exclude liability that cannot lawfully be excluded.

Maklumat pembelian Bahasa Melayu.

Penjual: OWN IT VENTURES, SSM 202603240903 (003888098-T). Alamat: PLOT 305A, PERSIARAN CASSIA SELATAN 1, 14110 SIMPANG AMPAT, PULAU PINANG. E-mel: helpownit@gmail.com. Semua harga dalam Ringgit Malaysia; penghantaran percuma ke seluruh Malaysia.

Semak model, varian, spesifikasi, kandungan kotak, stok dan waranti bagi produk tepat sebelum membeli. Jumlah penuh dan diskaun dipaparkan sebelum pembayaran. Pembayaran langsung dan permohonan EZPay belum dibuka. Hanya kaedah yang dipaparkan semasa pembayaran boleh digunakan apabila perkhidmatan tersedia.

Pesanan stok sedia biasanya disediakan dalam 1–3 hari bekerja selepas bayaran disahkan. Anggaran perjalanan kurier: 2–5 hari bekerja di Semenanjung dan 5–10 hari bekerja di Sabah, Sarawak dan Labuan. Kelewatan boleh berlaku; hubungi kami jika anggaran tidak dipenuhi. Jejak kemajuan dalaman OWNIT melalui akaun anda.

Permintaan pembatalan sebelum penghantaran tertakluk kepada pengesahan status, dengan bayaran balik penuh apabila pembatalan disahkan. Pulangan kerana berubah fikiran perlu diminta dalam 7 hari kalendar selepas penerimaan bagi barang yang belum dibuka, digunakan atau diaktifkan. Hantar dalam 7 hari selepas kelulusan; kos pulangan tersebut ditanggung pelanggan.

Bagi barang rosak, salah atau tidak seperti diperihalkan, OWNIT menanggung kos pulangan dan penghantaran gantian yang munasabah. Had pulangan kerana berubah fikiran tidak menjejaskan hak bagi kecacatan atau waranti. Bayaran balik diluluskan biasanya dihantar kepada penyedia dalam 5 hari bekerja; bank mungkin memerlukan tambahan 5–10 hari bekerja. Hak pengguna mandatori tetap terpelihara.